Classifieds Plus, Inc., has quickly become a market leader in providing total outsource solutions for the newspaper publishing industry. We pride ourselves on our ability to generate millions of dollars in new business by delivering high quality, effective ads. For more information, please call our Sales & Marketing department at: (716)250-6884 or toll free at 1-800-478-8734.
Today Classifieds Plus supports the Classified Departments of hundreds of daily and weekly newspapers throughout the United States and Canada. The menu of products and services offered by Classifieds Plus enables our newspaper clients to maintain lasting relationships with their advertising customers, ensuring them quality sales assistance on every call.
In addition to offering newspaper advertisers the convenience of placing their classified ads 24 hours a day, 7 days a week with a live and experienced Sales Advisor, CPI can help reduce costs, by avoiding the unnecessary expense of hiring additional staff often needed to increase ad-taking hours or to handle peak time calls.
Classifieds Plus' Customer Sales Advisors are trained specifically on each newspaper's way of doing business. Our Sales Advisors provide stronger up selling performance, improved customer relations, and most importantly, the ability to quote rates and provide value alternatives to your customers. Live specialists are also able to process authorized payments right over the phone.
Classifieds Plus provides its Customer Sales Advisors (CSA) with the necessary equipment and training to insure that your customers are fully satisfied and confident with their advertising experience.
We enroll all of our Customer Sales Advisors in our extensive in house training program, tailored to fit our clients' specific needs. New and veteran CSA's receive comprehensive training covering topics related to Sales, Systems, Effective Ad Building, Call Control Techniques, and Performance Measurement.
A CSA's performance is continually reviewed by our Quality Control Team for coaching purposes. Group and classroom training are ongoing based on scheduled topics for specific ad categories, sales techniques, and customer services skills.
