Internet Sales Support
Industry experts have determined that a substantial number of all online ad
placements are abandoned prior to completion.
Additionally, industry trends show that an increasing number of people are using the Internet to place their classified ads. Fortunately, Classifieds Plus can also provide the same high quality, 24 hour LIVE customer sales support to your online ad customers.
Our "Live Help" link can be branded to a specific publication and placed anywhere on your website where the customer feels the abandonment is occurring.
Our service allows for fast, easy and live sales assistance, and CPI's professionally trained Customer Sales Advisors can assist your struggling online customers in placing their classified ads, rather than losing their business, or hoping they will try to place their ad again at a later time.
Subscription Sales
Classifieds Plus has expanded its services to include subscription sales. Subscriptions
can be offered prior to conclusion of an inbound call. All classifieds
callers can be asked if they currently subscribe to your newspaper. Nonsubscribers
are offered multiple packages. As with classified ads, Classifieds Plus
is very strong at selling these subscription packages for the newspaper.
Outbound Sales Training
Turn order taking into order making! Our outbound sales training program is
based on a university teaching format. Its modular design was created to allow each topic
to be taught as either a stand alone session for enhancement training, or to be
presented together to provide a solid base course for trainees.
The Classifieds Plus outbound training course consists of lectures, guided discussions, teach backs, integrated role plays, reviews, and testing to develop the trainees' understanding of classifieds and the outbound sales process.